Statement Of Social-Training In Social / Behavioral...

ï‚Ÿ Skilled at organizing, prioritizing complex projects, and delegating tasks. ï‚Ÿ Quickly learn procedures and methods with thorough understanding of HIPAA ï‚Ÿ Familiar with Microsoft Word, Excel, and PowerPoint. ï‚Ÿ Earned Certificates for recognizing plagiarism, HIPAA, and citi-training in Social/Behavioral Research. Experience: University of Illinois at Chicago Department of Pediatrics Chicago, IL Research Assistant Intern - 10 hours per week May 2016 to Present †¢ Involved in two research studies: â€Å"Sit Down and Play† and PATH (Promoting Adolescent Health). †¢ Involved in community intervention: CHECK (Coordination of Healthcare for Complex Kids) program †¢ Searched sources, such as resources, locations, reference works,†¦show more content†¦Ã¢â‚¬ ¢ Recruited Youths and adolescent for PATH study. †¢ Attended and took detailed notes at conferences. †¢ Made and took phone calls. †¢ Packaging childcare DVDs and entering them in UIC consensus program †¢ Literature reviews in Alternative treatments for ADHD NØSTIGMAS.Org Chicago, IL Research Assistant Intern - 5 hours per week August 2013 to April 2014 ï‚Ÿ Searched sources, such as reference works, documents and statistical records, to obtain data on assigned subject. ï‚Ÿ Presented data in formats such as abs tracts and bibliographies. ï‚Ÿ Created spreadsheet on drug therapy and researched alternative treatments for mental illnesses. ï‚Ÿ Attended weekly meetings, collaborating with team members on goal implementation. RateADrug Website Chicago, IL Marketing Intern - 4 hours per week January 2013 to May 2013 ï‚Ÿ Collected surveys on medical treatments and writing a condition specific spreadsheet that is published on RateADrug.com. ï‚Ÿ Kept a blog on Alice in the Wonderland Syndrome and responding to user questions of RateADrug.com. ï‚Ÿ Contacted organizations about internship and the RateADrug.com database. Northwestern Memorial Hospital Chicago, IL Radiology Volunteer - 5 hours per week December 2012 to May 2013 ï‚Ÿ HelpedShow MoreRelatedParent Management Training : A Behavioral Treatment For Children And Adolescents With Aggressive, Antisocial And Defiant Behaviors1371 Words   |  6 PagesParent Management Training (PMT) is an evidence-based intervention instilled to parents of children and adolescents with aggressive, antisocial and defiant behaviors. Parents are taught social learning techniques with the purpose of changing the behavior of their children. Parents learn effective parent-child relationship management strategies and parenting skills through exercises and role play with the therapist. These methods include observing and recording behavior, positive reinforcement, tokenRead MoreA Child s Mind Stands At Risk Of Stressors That Induce Development Of Behavioral Changes1107 Words   |  5 Pages Proposal Outline Shakeel Ahmed Instructor: Jeanette May Benedictine University, MPH_694_D1A5 September 20, 2015. â€Æ' Executive Summary: Problem: A child’s mind stands at risk of stressors that induce development of behavioral changes increasing the vulnerability to other substance abuse disorders. Comorbidity is defined as the presence of two disorders or illnesses that occur simultaneously, or in sequence. The characteristics of drug addiction include compulsive, at times uncontrollable drugRead MoreAgency, Interviewee And Purpose For Interview1511 Words   |  7 Pagesour assignments is to interview a social worker in a crisis setting. 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Our positioning statement clearly illustrates our goals at Continue Mission;Read MoreThe Extent to Which Teachers Help Their EC Students in Regular Classroom Settings1647 Words   |  7 Pagesadversities in life. Literacy in today’s society is more demanding than it was in the past. Literacy instruction needs to improve in every area, because many students do not have the skills needed to succeed in everyday life (Meltzer, Smith Clark, 2001). Research has showed that by the year 2020, over seventy-five percent of every job will require people to have a higher education than just the average high school diploma (Bottoms, 2002). For students with low literacy it will make it very challenging toRead MoreAdolescent Delinquency And Conduct Disorder1677 Words   |  7 Pagessuch as starting rumors, excluding others, and arguing, can be part of a developmental trajectory leading to adolescent delinquency and Conduct Disorder. 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Marriage and the Chinese Revolution Free Essays

Before the 1949 revolution, Chinese women were regarded as lower in social rank than men, notwithstanding the general disempowerment of women due to the lower social class that they belonged to. Women were considered chattels, especially by the noble classes, in which families arranged marriages for their daughters in order to secure favors from government officials, warlords and even from the imperial household. Moreover, men could have as many wives as they wanted, notwithstanding the utter lack of power of women to secure a divorce from their husbands, in the event that they were abused and badly treated. We will write a custom essay sample on Marriage and the Chinese Revolution or any similar topic only for you Order Now Mao Zedong said this about the Marriage Law, â€Å"The Marriage Law affects all people’s interests and is one of the basic laws of China, next only to the constitution†¦It is the legal means through which to carry out reform of the marriage and family system in China, the weapon with which to fight the feudal family system, and the tool necessary to establish and develop a new marriage and family system.† For all the faults of Mao’s China, the marriage law which the communists implemented liberated the women from the bondage of a patriarchal society which dictated the terms of their existence, including their choice of a life partner. By decreeing the dismantling of a feudal system of relations between men and women, women were now able to truly choose to marry only those that they truly love. While such a state policy exists, it took more than the marriage law to truly ensure that the social inequality in a Chinese marriage was implemented politically and culturally, to ensure that women indeed held half the sky. On the other hand, such liberation of Chinese women in marriage then did not amount to utter sexual promiscuity as in Western countries, except at present, where changing partners and spouses seem to be as fast as changing mobile phones and cars in Chinese contemporary society. As divorce is China is as easy as selling the newest Ipod, it is now steadily undermining once more the value of marriage and the commitment that is intertwined in its concept. If the women were treated as chattels in feudal China that no mutual consent in marriage ever really existed, the present increasing number of divorces seems to manifest that with the increase in personal income and spending of the Chinese is rendering as a commodity the institution of marriage. These things, treating women as chattel and the commodification of marriage, are both social evils which destroy the basic sanctity of marriage, in view of the family as the basic institution in any society. As the Chinese economy grows by leaps and bounds, it has also led to the creation and reproduction of a new inequality in the institution of marriage, where mutual love and commitment are not at the center of the institution but property relations to outpace all other families in a cutthroat competition for financial security and success. It is no different from feudal China where families arranged marriages for their daughters because it destroys the long-held idea, even by Mao Tsetung, that marriage should only be based on mutual respect and love by partners with a deep perspective on their relationship and a long-term goal for the development of both partners’ lives in all aspects – physical, economic, social, and even spiritual. Is divorce China’s new fad? By Leon D’souza ZIBO, People’s Republic of China– That China’s revolutionary leader, Mao Zedong, was an incessant womanizer is no secret. For 22 years, beginning in 1954, Dr. Li Zhisui, his personal physician, chronicled the former dictator’s dark private world. In his critically acclaimed book, â€Å"The Private Life of Chairman Mao,† Dr. Zhisui writes candidly about the erstwhile chairman’s voracious appetite for carnal pleasure. Mao was constantly hosting dances and card-playing parties to find new young women to indulge his fantasies. He was â€Å"married† at least four times and had ten children with whom he had rather distant relationships. However, for all his shortcomings, Mao was a firm believer in the power of womanhood. He was fond of quoting an old Chinese proverb, â€Å"women hold up half the heavens,† and in his â€Å"Little Red Book,† which attained Biblical importance during the Cultural Revolution of the late 1960s, he spoke audaciously of the need for equality of the sexes. â€Å"In order to build a great socialist society, it is of the utmost importance to arouse the broad masses of women to join in productive activity. Men and women must receive equal pay for equal work in production,† Mao declared. The former chairman began a transformation of the submissive role that Chinese women were historically relegated to over centuries of dynastic rule. One of his earliest reforms involved sweeping changes to China’s harsh marriage norms. Before the advent of Communist Power, marriage was somewhat of an unholy institution in China, a form of socially sanctioned bondage. Chinese director Zhang Yimou’s brilliant film, â€Å"Raise the Red Lantern,† tells of the sordid state of affairs in imperial times. Arranged and mercenary marriages were considered normal practice then. A wealthy man could have as many wives as he pleased. Widows were not allowed to remarry and no woman could ever ask for a divorce. Mao changed all that. His first â€Å"Marriage Law† abolished the system of arranged or forced marriage and extended equal protection to women and children. The new legislation forbade bigamy, child marriage and public interference in the freedom for widows to remarry. Mao took personal interest in the implementation of the measure. â€Å"The Marriage Law affects all people’s interests and is one of the basic laws of China, next only to the constitution,† he emphasized. â€Å"It is the legal means through which to carry out reform of the marriage and family system in China, the weapon with which to fight the feudal family system, and the tool necessary to establish and develop a new marriage and family system.† Noble goals notwithstanding, Mao’s reforms weren’t greeted well in a country steeped in a long tradition of patriarchy. Some derided the edict as a formula for societal instability that was sure to trigger an epidemic of divorces. â€Å"It is a law for divorce,† these naysayers argued. In some ways, they were right. Divorce is fast becoming something of an emerging trend in modern China, where successive marriage laws have empowered women who now initiate more than 70 percent of break ups. In fact, so pervasive is this trend that in a story some years ago, The New York Times Seth Faison pointed out that it was even beginning to affect the way ordinary Chinese greet each other in the street. â€Å"For years,† Faison wrote, â€Å"people have greeted each other with a question that reflected the nation’s primary concern: â€Å"Chi le ma?† or â€Å"Have you eaten?† Now according to a popular joke in Beijing, people who see a friend on the street voice a new concern: â€Å"Li le ma?† â€Å"Have you divorced?† But unlike other countries, where divorce is seen as a social problem, the Chinese seem to view this trend as a sign of the changing tide for women in a country where they were once mere objects of desire. As the Beijing Youth Daily explained in a story a while back: â€Å"The high rate of divorce reflects a kind of ‘master of my own fate’ notion among urban residents. From an overall perspective, it represents a kind of social advancement.† Financial independence resulting from a surge of women in the workforce seems to be driving the divorce rate. Chinese women now actually do hold up half the sky. They account for more than 46 percent of the total working population according to statistics. Women experts and entrepreneurs have come to the forefront in large numbers, playing key roles in hi-tech industries as well as large and medium state-owned enterprises. This has helped level the balance. â€Å"In the past, women were very dependent on men for survival. They were not allowed to work. Today in China, women earn their own money. They are becoming more and more independent, and so they need not remain married to men that aren’t loyal to them,† said Huang Yan Ling, an English teacher at the Zibo Foreign Language School. Huang was raised in Zibo, the rural northeastern city in Shandong Province where she now teaches middle school. As a mother herself, and someone who grew up away from the relatively liberal atmosphere of the rapidly westernizing cities along China’s eastern coast, she isn’t a loud supporter of the spate of divorces. â€Å"I think it is very bad for the children,† she emphasized, when asked why she balked at the trend. Nevertheless, she is delighted that increasing numbers of Chinese women are standing up for themselves, and places the blame for failed marriages squarely on the infidelity of the men involved. â€Å"When most men approach middle age, they have a lot of money. When they have money, they look for younger girls because they just want to have fun. They don’t really love their wives,† she suggested matter-of-factly. â€Å"So it is good for some women to file for divorce.† Nevertheless, there is room for tightening up the law to facilitate separations while preventing the situation from spiraling out of hand. One of the ways Huang points to is increasing the amount of alimony payable as child support. â€Å"In China, if a couple files for divorce, the woman usually gets custody of the child. This places her in a difficult position. The man can get away with making payments as low as 300 Reminbi Yuan (approximately $38) per month,† she explained. â€Å"I think this is not right. Men should be made to pay more. That way, maybe they will think twice about cheating on their wives.† At the end of the day, whether bane or boon, China’s climbing divorce rate is an indicator of significant social change. Mao’s China has opened up for women doors they could never previously have hoped to unlock. Today, women wear the pants in many families here. And although you won’t get their husbands to admit it, most married men live in peril of their wives ire. Take Yu Ke Hong for example, one of my colleagues at the Zibo Foreign Language School. A month ago, my brother-in-law, Brian, and I, tried to coax him into buying a dog for his family while we were out pet shopping at the weekend â€Å"dog market.† Yu laughed when we presented the suggestion, then added candidly that his wife would â€Å"throw him out of the house† if he showed up on his doorstep with the cute Chinese Shar-Pie we had picked out for him since she didn’t care much for dogs. Enough said. You know who calls the shots in his household. Leon D’souza is a frequent contributor to the Hard News Cafe How to cite Marriage and the Chinese Revolution, Essay examples

Pagbasa at pagsulat sa ibat ibang disiplina free essay sample

Prominent theories of democracy, both classical and modern, have asserted that democracy requires a distinctive set of cultural values and orientations from its citizens. 1 Although most political scientists generally agree that cultural values can have certain impacts on political processes in different societies, they disagree on the following three issues: 1) which particular cultural orientation can influence political processes in different societies. 2 Is there an â€Å"Asian Culture† that shapes political processes in such societies; 2) what specific cultural orientation influences political process and how do specific orientations exert their influence over the political process,3 and 3) whether culture has independent effects on political processes. 4 In this paper, I am trying to provide a preliminary answer to these critical 1 {Almond Verba 1963 #18}. 2 . (Almond and Verba1989a; Almond and Verba1989b; Inglehart, Ronald. 90a. Culture Shift in Advanced Industrial Society (Princeton: Princeton University Press, 90a). ; Inglehart, Ronald. 97. Modernization and Postmodernization: Cultural, Economic, and Political Change in Forty-Three Societies (Princeton, NJ: Princeton University Press, 97). We will write a custom essay sample on Pagbasa at pagsulat sa ibat ibang disiplina or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page ; Inglehart, Ronald. The Renaissance of Political Culture. American political science review Vol, 82 No. 4 (88). ; Inglehart1977; Putnam2000; Putnam, Robert D. 93. Making Democracy Work: Civic Traditions in Modern Italy (Princeton: Princeton University Press, 93). ; Gibson, James L. Alternative Measures of Political Tolerance: Must Tolerance be Least-Liked? American Journal of Political Science Vol. 36 No. 2 (92). ; Gibson, James L. and Duch, Raymond M. Anti-Semitic Attitude of the Mass Public: Estimates and Explanations Based on a Survey of the Moscow Oblast. Public Opinion Quarterly Vol. 56 No. 1 (92). ; Gibson, James L. , Duch, Raymond M. , and Tedin, Kent L. Democratic Values and the transformation of the Soviet Union. Journal of Politics Vol, 54 No. 2 (92). ; Gibson, James L. and Duch, Raymond M. Emerging Democratic Values in Soviet Political Culture. In Public Opinion and Regime Change: The New Politics of Post-Soviet Societies, eds. Miller, Arthur H. , Reisinger, William M. , and Hesli, Vicki L. (Boulder, Colo. : Westview, 93) . ). 3 Almond and Verba argue that political culture influences democratic consolidation, other scholars believe that political culture can influence democratic transition. Still others believe that political culture influences the way democracy works in different societies. 4 For the argument that the political culture has independent effects on political processes, see (Laitin, David D. and Wildavsky, Aaron. Political Culture and Political Preferences. The American Political Science Review Vol. 82 No. 2 (88). ; Pye, Lucian W. Political culture revisited. Political psychology Vol, 12 No. 3 (91). ; Wilson1992; Inglehart, Ronald. The Renaissance of Political Culture. American political science review Vol, 82 No. 4 (88). ). For the critique of cultural theory, see (Jackman, Robert W. and Miller, Ross A. The Poverty of Political Culture. American Journal of Political Science Vol, 40 No. 3 (96). ; Jackman, Robert W. and Miller, Ross A. A Renaissance of Political Culture. American Journal of Political Science Vol, 40 No. 3 (96). ). The study of urban politics has come to focus on urban policy studies rather than on the differentiating characteristics of urban areas themselves. Yet, the urban-rural cleavage is still one of the most profound sources of differentiations in political behavior, not only in the United States, but in other areas of the world. Cultural Impacts on Political Processes In this section, I am going to demonstrate how cultural values influence political processes. The first generation of culturalists argued that certain cultural values, such as political interests, knowledge of governmental processes, political efficacy, and trust are important because they facilitate participation. Differences in the distribution of these important values between â€Å"traditional† and â€Å"modern† societies should be, at least, partially responsible for differences in the level of participation by citizens in different societies. When people in traditional society acquired â€Å"democratic orientation,† the level of political participation in that society increase which in turn will press political leaders to further â€Å"open the society up. † 16 This line of reasoning, it seems to me, is built largely on the institutionalist assumption. It assumes that the behavioral logic for people in different societies is identical. The differences among people in different societies more often lie in whether 16 (Nie, Norman H. , Powell, Bingham G. Jr. , and Prewitt, Kenneth. Social Structure and Political Participation: Developmental Relationships, Part I. American Political Science Review Vol, 63 No. 2 (69). ; Nie, Norman H. , Powell, Bingham G. Jr. , and Prewitt, Kenneth. Social Structure and Political Participation: Developmental Relationships, Part II. American Political Science Review Vol, 63 No. 3 (69). ). 25 they understand particular governmental processes and whether they are efficacious. People are characterized either as parochial who are not aware of the impacts of politics on their life, or subjects who do not think they can influence political processes, or citizens who are aware of their own rights and believe they are capable of participating in politics. When parochial and subjects acquire psychological resources to become citizens, the behavioral logic identified by rational choice theorists–to maximize utilitywill prompt them to participate in politics. But such an argument is only partially a cultural one. By assuming the behavioral logic of people in different societies to be identical, scholars fall into the institutional trap. What has been forgotten by the first generation of culturalists is that the behavioral logic for people in different societies may be different and such differences can have significant consequences on various aspects of political life. We agree that institutional change will eventually alter the behavioral logic of people in traditional society, but our analyses presented in the previous section suggests such change does not occur over night with simple changes in institutions. Specifically, we expect political culture as exemplified by norms influences political processes in the following ways. First, people’s orientation toward authority and collectivism shape their perception of â€Å"good government. † Since democratic ideas have become widespread globally after the â€Å"third wave† of democratization, every government, even the most authoritarian ones, packages themselves as being a certain form of democracy, we can expect these norms should help shape people’s 26 understanding of democracy. Those who see authority relationships as hierarchical should be more likely to understand democracy in terms of paternalistic care by government of its own citizens, rather than as an institutional arrangement for people to choose government leaders and to supervise their behavior. To them, democracy means government officials soliciting people’s opinion before making decisions and taking their interests into consideration when making decisions with regard to the country. Alternatively, those perceiving proper relationships with authority as reciprocal are more likely to perceive democracy as a procedural arrangement for them to participate in politics and more importantly, as providing citizens with rights to constrain government behavior. For the same reasons, we can expect a similar division between individualistic and collective orientation. Secondly, we would expect that such norms should influence the intentions of people to get involved in unconventional political action. It is reasonable to argue that a collective and hierarchical orientation may make political actors either give up their own interests for those of certain collective entities or believe it is not proper for them to burden those in power with their private interests. Such orientations, however, do not prevent people from participating in politics. Instead, they establish a threshold that limits the choice of political actors in their private interest articulation. We thus expect that people with these two traditional norms are unlikely to engage in and approve unconventional political actions. Finally, we expect that tolerance for bad behavior by government varies for people with different psychological orientations. Those perceiving proper relationship 27 with authority as hierarchical and those with a collective orientation should be more likely to tolerate their government than others, even if it is not responsive, nor provides them with good policies or honest officials. In the former case, they are more willing to believe there is a reason behind such bad behavior and the government either will take care of their long term interests and/or will take care of their interests later on. For the latter, although certain policies may jeopardize their interests, they may be willing to give up their private interests for a collective entity rather than withdraw their support of the government. For people with a different orientation, however, the relationship with authority may be perceived as reciprocal–when they delegate power to the government to rule, they expect the government to have an obligation to deliver what they want. If the government fails to deliver, they will withdraw their support. We thus expect such an orientation also influence whether people trust their government in different societies. Do people’s orientation have any impacts on their understanding of democracy? To explore this question, I recoded the answer to the question asking the meaning of democracy into two categories. The answers perceiving democracy in terms of paternalism are coded into -1 and the answers perceiving democracy in terms of procedures, participation, and rights into 1. We then added all answers together to create an index. Positive values in the index tells us that people perceive democracy in terms of procedures, participation, and rights. Zero means the answer given by the respondents are mixed. As is continually argued, a sense of rights of ordinary citizens is at the center of 28 modern democracy. Only when political actors perceive democracy as an institutional arrangement for them to excise their right to choose governmental leaders and/or to participate in the decision making process can we expect democracy in a society to function properly. We thus code the answers which sees democracy as a right as 1 all the others, including missing values as zero and use it as another variable that measures people’s understanding of democracy

Facing poverty with a Rich girls habits Essays

Facing poverty with a Rich girls habits Essays Facing poverty with a Rich girls habits Paper Facing poverty with a Rich girls habits Paper Suck Kim, the writer of Facing Poverty with a Rich Girls Habits, attempts to narrate the struggles of switching from a lavish upbringing to a poverty stricken lifestyle. She tells the story of how her family was forced to move to the slums of Queens from South Korea after her fathers businesses plummeted financially. She was forced to learn many skills that would help her survive In this foreign place she had just entered. Things like learning to relate to other people her age, going to the Laundromat, and riding public transportation were all things she had to get used to. Also, she describes how school life was so different from back home. Kids were Infinitely divided by social class and sometimes even ethnicity. She states how teachers werent as respected In America as they were In South Korea. She felt Like the only place where she could truly express herself were her E. S. L classes. Small remarks of racism from her classmates such as FOB (fresh off the boat) TLD seem to nerve her probably because she didnt know what these words meant at the time. Another problem was learning to do tasks on her own. Things Like doing homework without help from someone and cleaning without maids were not things she was accustomed to. She battled an inner conflict with race. When she came to America not only did she become Asian, but also a minority. Since everyone in South Korea was the same skin tone or race it wasnt very easy to discriminate. However in the Unites States, its usual for one person or even a few people to be singled out.

Free sample - The Hilton Concept of Quality. translation missing

The Hilton Concept of Quality. The Hilton Concept of QualityAll   employees and franchisees   follow Brand recognition; offer affordable and agreeable hotels and are part of a multi international network of hotels of one to four stars. The network is growing every day as   Hilton Worldwide acquires hotels all over the world. The network promises a facility of reservations, brand recognition and inner controls that are called the Hilton Way . This was the motto of Conrad Hilton forming the corporation in the 1940's. His first Hilton hotel dates back to 1925 in Texas. Hilton Worldwide runs it's corporations under   Total Quality Management (TQM) as they train only their management and the management of each hotel whether it be corporate or franchised managed   to   brand recognition and to be customer focused. All processes done must be done the "Hilton way" (process thinking, proper environment). The internal running of hotels is the responsibility of the individual hotel. For the purpose of this Paper the Embassy Suites and the Beverly Hilton will be used to show how the Hilton way has not always been sufficient in quality assessment and it has been necessary to add additional controls.. Hilton Worldwide has created a complicated in house program of RevPar index, the Balanced Scorecard and Brand Equity. Millions of dollars have been spent in a data network aligning all hotels so that their financial and statistical data can be part of the Hilton Network. Each hotel pays approximately $70 000 to have the system installed. One cannot be called Hilton without adhering to the network.   Everything is measured, quantified and sent back to corporate to judge their level of service and in terms of revenues. (hiltonworlwide) RevPar index (revenue per available room) is a primary statistic used to test the financial viability of a hotel. Hilton Corporation uses the RevPar Index, brand equity and the balanced scorecard. Every hotel in their system from the 1 star to the 4 stars practices what the Brand Hilton preaches "Deliver value for Money" Revenue per available room or the % of occupancy x the average daily rate is to show the financial viability of a hotel compared to another in the same area at the same time and the same type. (strglobal) A four star Hilton Embassy Suite reserved at 90% occupancy during the Christmas season in Los Angeles compared to a four star Embassy Suite reserved at 85% occupancy at a higher rate in San Francisco will not be doing as well. "What gets measured gets managed" is part of Hilton's strategy (TQM) and tactical processes. The terminology they have developed has become to be known as the   "Balanced Scorecard" Corporate management, corporate owned and managed hotels and franchised hotels are affected. It is part of Hiltons long and short term strategy. All quality assurance is based on the data derived from performance measure data established from the type of work, the objectives achieved and the progress made. Nothing is left out. Anything which can be quantified is used for quality. The Scorecard is put into an intricate reporting data system that each hotel is required to have bought and set up in order to maintain the Hilton image. Depending on the results, each person in the organization has incentives as motivational factors. Their performance and expectations are always an important part of the system. Hilton uses the data and statistics to judge results. TQM is based on inward performance and CEM is based on outward performance. RevPar Index, Balanced Scorecard   and Brand Equity have been measured in the Hiltons across the world to judge customer satisfaction. Hilton started with Brand Equity with the use of Hilton Hotel 50 years ago. One of the earliest hotels was the Beverly Hilton. Brands with customer awareness and association with quality or consistency are effective equity brands. A customer knows in any Hilton hotel in the world, he will get the same type of service.   Now they have grown or expanded in using an additional H with   Hilton Hotel, HHonors program, Homewood Suites, Hampton. All under the umbrella of H. Measurements   of brand equity can be made but they are only approximations. Keller K.L., 1993 "Hilton's balanced scorecard   has enabled to quantify the quality of the daily growth and increased brand equity by quality control of the knowledge that one Hilton is the same from another. And in addition to share-of-market growth, non-financial measures show improvement, as well. Among company-owned and -managed hotels, current customer-satisfaction studies reveal strong increases in customers' opinions on overall satisfaction, their likelihood of recommending Hilton hotels, and their likelihood to return to a given property. The three factors comprise a measure of loyalty Hilton tracks closelyand that score recently reached its highest level ever. Hensdill (2009) The scorecard tests cleanliness and conditions. Service standards are left to the individual hotel. ("News Release", 2003) The hotels are kept to the Hilton Way because of the internal data system of check and balance and statistical controls. Whereas service has become an important part of today's industry to differentiate between hotel chains and establish customer loyalty, it is left out of the testing process of the quality assurance .(beverly) Hilton Worldwide created an additional two section of the Balance Scorecard to include quality assurance and guest satisfaction for the Embassy Suites. They have surprise visits, inspections of kitchens, and guestrooms. Guests are asked to rate different services in the hotel. Everything is still quantified and nothing is dealt with on an emotional level. ("News Release", 2003) This is an indication that they rely on Total Quality Management. Beverly Hilton is a privately owned hotel which only uses the point system of HHonors of the Hilton program. It was important to keep the name and have the brand equity of the "H" as the Beverly Hilton is one of the oldest post war hotels. As a private hotel, they are not required to adhere to TQM nor the Hilton Way. They use an external company for Quality Assurance and are   service oriented. Their managerial team uses customer experience management philosophy. Though they rely heavily on testing and auditing, they question every aspect of their operations. The voice of the customer is the priority of the hotel. The external company has their own quantitative tests of quality: research is done throughout the year in customer experience and motivation of   employees through reward and recognition, tools are established to train staff in customer service (experience); emotional audits, surveys, and surprise visits. Preparing for the yearly quality assurance audit, with LRA Worldw ide, the Beverly Hilton is able to respond quickly and on the spot of   any deficiency found. Statistical studies are done using the CEM (customer experience management).("The Beverly Hilton",2005) 1. Comparison of CEM versus   TQM by Hilton Worldwide. Statistics of the effective on revenues between two types of management - Motivation: services or needs - Fidelity: emotional or location - Emotions: necessity or pleasure Control Chart to compare the fluctuation of RevPar per franchises during the holiday season 2. Though Hilton is top of the list in customer satisfaction, more can be done to change the Henry Ford chain line feeling that everything has to be the same. With a more customer orientated managerial system, Hilton hotels will seem more homely and less industrial. 3.   Hilton keeps up to date with the various national tests. They are at the top of the list of most of its competitors: brand equity: (Equitrend study) Guest satisfaction is the highest for the past three years with the Customer Satisfaction index (ACSI)("Big Gains",June 2010) They have internal testing of the higher end hotels and statistical analysis of the whole network: balance scorecards ( The internal functioning of the hotels are up to the owners of the franchisees. As the expectations of the financial goals are high, the entrepreneurial attitude does not allow for a low level of workers' performance. Motivational compensation in financial awards is given for those who meet set goals. The whole system is based on financial success. Though guest satisfaction is the highest in the industry, it is based on American statistics. Brand recognition is becoming more and more important as globalization is without borders.

Animals for drug testing Essay Example | Topics and Well Written Essays - 1250 words

Animals for drug testing - Essay Example The anti-animal testing campaigners argue the exact opposite, not only insisting that the use of animals for drug testing is completely inadequate for drug-safety testing but that safer alternatives exist. While conceding to the fact that the use of lab animals for drug and medical research may have been at the core of some medical advances, the fact is that the use of animals for drug testing is unethical, costly and unsafe, in addition to which, ethical, less expensive and safer alternatives are available. The proponents of animal testing maintain that without the use of live specimens, the medical and pharmaceutical communities would not have been able to acquire the anatomical knowledge of the human body, they currently possess. There is no doubt that this claim is partially valid. As Joan Dunayer, a medical researcher notes, the similarities between the human and the ape anatomy have allowed medical researcher, through vivisection, to explore the ape anatomy and through that, acquire an expanded understanding of the human one. Certainly, one cannot ignore the fact that the dissections carried out on human corpses have been the primary contributors to the mapping of the human body but, the fact remains that the observation and examination of a live human specimen is, or was up until a certain time, impossible. The use of apes provided the medical research community with the ability to conduction vivisections on live specimens and, in so doing, acquire a significant, and invaluable, u nderstanding of the human body at work.... Similarly, the medical and pharmaceutical communities claim that without the use of lab animals they would not have been able to develop much of the chemical and drug cures now being routinely used to save millions of human lives. As Jones argues, live animals are used in the research lab setting in order to determine whether or not the introduction of a certain chemical compound into the body reacts with specific viruses, bacteria and disease, resulting in their elimination. Secondly they are further used to test whether the cure, or the chemical compound which has been determined to successfully eliminate a particular disease, virus or bacteria, has any side effects, both long term and short-term, harmful or benign (Jones). In other words, animal testing is essential for both the development of effective drug cure and their later testing for safety before production and licensing for human use. While the pro-animal testing argument appears strong, the fact remains that the practice is inhuman and incontrovertibly unethical. Alan M. Goldberg and Thomas Hartung, both science researchers, note that over the past four decades "hundreds of millions of animals" were sacrificed in the name of medical and chemical research. The unethical aspect of the stated is better clarified when the method of their death, invariably involving prolonged and senseless torture and suffering, is considered (Goldberg and Hartung). Irrespective of its best intentions, animal testing is fundamentally based on the deliberate infliction of pain, suffering, disease and death on countless of millions of animals. Despite the undeniably unethical character of animal testing, proponents have claimed it

B-Galactosidase Enzyme Activities Essay Example | Topics and Well Written Essays - 1500 words

B-Galactosidase Enzyme Activities - Essay Example The ideas on the regulation of protein synthesis in bacteria have mainly arisen from the studies of Perse Monod on the induced synthesis of B-galactosidase in E.coli. It resulted in the discovery of regulatory events to the transcription of DNA and the assemblage of functionally related genes into clusters called operons. The specific mechanisms exist to regulate the levels of expression in the cell. The regulation may be as a result of transcription, translation or messenger RNA stability. In this experiment, there is the regulation of transcription of bacterial genes that are either inducible or repressible enzyme systems. In induced enzymes, there is the breakdown of complex molecules for example lactose induces synthesis of the proteins B-galactosidase, galactose permease and thiogalactoside transacetylase in E.coli. The b-galactosidase enzyme found in E.coli is an example of an inducible enzyme. It catalyzes the hydrolysis of a wide variety of B-galactosides such as lactose into its constituent substances There was of sharing of the reagents labeled control and lactose (L) flask. It was vital that the lactose does not enter the control bottle. Separate, a labeled pipette was reserved to make an addition to, or to sample from the flask. Time was an important factor and lactose was timed at zero time, ninety minutes, hundred and twenty and one hundred and eighty minutes up to two hundred and forty minutes. From there, sampling procedure included. At the appropriate time, 3ml aliquots were removed from both control(C), and lactose (L) culture and further 0.5mL aliquots from lactose (L) culture placed in a plastic centrifuge tube. Dilution of 0.5mL aliquot one in five by adding 2ml of culture medium was done and labeled the cell L/5. (Michael & Nelson. 2008)